Minnesota Telehealth Network SERVICE OFFERINGS

• Teaches sites about telemedicine and telehealth applications

• Provides and schedules medical specialist consultants

• Interfaces directly with physician practices for reimbursement, billing, coding, medical records

• Arranges for or verifies video capability with IT

• Puts M.D. consultant online and problem-solves with specialist, as needed during consult

• Initiates schedules and provides central scheduling

• Initiates connectivity bridging with various sites for specialist’s clinic

• Schedules telemedicine at urban and rural sites, rooms, and equipment with site personnel

• Provides visit to rural site to assist with initial equipment set-up, use and proficiency

• Assists with rural site while online for problem-solving with technology, quality, use of peripherals, etc.

• Assists to solve technical interface issues if outside of Onvoy system

• Provides telemedicine network interface with IT

• Provides education and training at Tri-County Hospital in Wadena for new telemedicine site staff/ nurses (10-12 hours) on:
  • Peripheral equipment used for presenting patient online
    
  • Specialty protocols
    
  • Patient screening and handling during visit
    
  • Consult preparation/follow-up
    
  • Medical record preparation, consents, physician orders
    
  • Document security
    
  • Communication protocols
    
  • Billing, coding
    
  • Practice online nurse-to-nurse
    
  • Proficiency and competency